Frequently Asked Questions

Our laundromat in Rocky Mount is open 24 hours a day!

Yes, we are attended from 7AM - 3PM.

Yes, we do! We have extra large machines for your bulky items, like comforters and sleeping bags.

You can drop off your laundry any time between 7AM - 3PM

We use only premium brand products for our fluff and fold. All services include industry-grade detergent, or you can upgrade to brand-name detergents.

Our minimum for fluff and fold is 15 pounds.

Generally, most orders are scheduled for pickup the next day. You can, for an additional charge and if we have the time to do so, get same-day fluff and fold service.

No. We will never wash your laundry with anyone else's.

Yes. If you have pets—especially dogs—please leave a note in your account or text us before your scheduled pickup. We require your pets to be secured and indoors at the time of pick up or delivery. This helps our drivers stay safe and ensures a smooth pickup. You can also include instructions like “Dog barks” or “Please don’t ring the doorbell.” Thanks for helping us provide safe and reliable service!

We use only premium brand products for our laundry service. All services include industry-grade detergent, or you can upgrade to Tide detergent for a small fee.

You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.